The starting point
Like many municipalities, Keur Madiabel collected its municipal taxes without an overall view: the town hall could not track day to day who had paid, where the agents were or what time collection had taken place.
Merchants, for their part, sometimes doubted whether the agents who showed up were genuine.
What the municipality put in place
The municipality deployed eGOX to digitize municipal tax collection operations and gain a cross-cutting view of all activities related to managing its revenue.
The mayor and his office now have daily traceability of field activity: the identity of collection agents, the merchants who are up to date with their tax, their geographic locations and the time of each collection.
Understanding the municipality's economic potential
Beyond monitoring collectors, the platform meets a broader need: understanding the municipality's economic potential and having structured information that can open the door to partners active in investment and development.
The census counted 763 economic operators across 22 trades, including 690 merchants: 520 in the Sam neighborhood (68.15%) and 170 in Léona (22.28%). Among them, 389 are young people aged 18 to 35.
What merchants say
Local businesses appreciated the transparency eGOX brings: it lets them pay their taxes without doubting whether the collection agents are genuine.
Since then
eGOX has continued to evolve: a community app for residents, incident reporting, publication of funded projects, membership fee management for associations and groups.